{"id":4352,"date":"2022-12-01T17:56:18","date_gmt":"2022-12-01T17:56:18","guid":{"rendered":"https:\/\/coachingoutsidethebox.net\/staging\/?p=4352"},"modified":"2025-01-13T14:43:37","modified_gmt":"2025-01-13T14:43:37","slug":"direct-communication-coaching","status":"publish","type":"post","link":"https:\/\/coachingoutsidethebox.net\/staging\/direct-communication-coaching\/","title":{"rendered":"Direct Communication in Coaching: An Essential Core Competency"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4352\" class=\"elementor elementor-4352\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc7c21a e-flex e-con-boxed e-con e-parent\" data-id=\"dc7c21a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f26353 elementor-widget elementor-widget-text-editor\" data-id=\"5f26353\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Understanding ICF Core Competencies: Communicating Effectively &#8211; Direct Communication<\/h2><p>By Karen L. Bruns<\/p><h4 class=\"wp-block-heading\">While asking powerful questions and curiosity are core skills in coaching, direct communication is very important for a successful coaching session.\u00a0 Direct Communication, while not specifically named as a core competency itself, falls in the Communicating Effectively section of core competencies, squarely in competency #7: Evokes Awareness.\u00a0 This article will address what it means to have direct communication as a coaching competency and why it is so important.\u00a0\u00a0<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ddaac elementor-widget elementor-widget-text-editor\" data-id=\"d5ddaac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">What is Direct Communication<\/h2><p>In the new competencies released in officially in 2019, but not integrated into\u00a0 coaching programs until January of 2021, <a href=\"https:\/\/coachingfederation.org\/credentials-and-standards\/core-competencies\">International Coach Federation<\/a> (ICF) now defines <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/evoking-awareness-coaching\/\">competency #7 as <strong>Evokes Awareness<\/strong><\/a>. Formerly, competency 7 was Direct Communication. The definition for #7 as Evokes Awareness is, \u201cFacilitates client insight and learning by using tools and techniques such as, powerful questioning, silence, metaphor or analogy.\u201d\u00a0 It\u2019s easy to see that Direct Communication can still be found in this revised competency as it brings powerful questions into play, as well as silence, metaphors and analogies.\u00a0 If we were to turn back time and revisit competency 7 when it was Direct Communication, we\u2019d find that its definition was written, well, more direct in stating that Direct Communication is the \u201cAbility to <strong>communicate effectively<\/strong> during coaching sessions and to <strong>use language that has the greatest positive impact<\/strong> on the client.\u201d\u00a0 The new wording is much more client-focused. The former definition seemed to have more focus on the coach even though it did end with the greatest positive impact on the client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c10088b elementor-widget elementor-widget-video\" data-id=\"c10088b\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=w2DxQqGKxS8&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2ee610 elementor-widget elementor-widget-text-editor\" data-id=\"f2ee610\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The refined competency did not lose the spirit of the former one; even with the inclusion of the word silence. Some would say though that powerful questions and direct communication are a bit of a dichotomy, and yet they really aren\u2019t.\u00a0 Many powerful questions have been quite direct indeed. In the newly worded <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/evoking-awareness-coaching\/\">coaching competency Evokes Awareness<\/a>\u2026 simply put that is the result of a direct, powerful question, silence, metaphor and analogy.\u00a0 Without carefully placed moments of <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/silence-coaching\/\">silence in the coaching conversation<\/a>, the awareness might not be as great. Without pulling on the thread of a metaphor the client introduced, without exploring an analogy and its meaning to the client, awareness could have been stifled.\u00a0 The value in the updated competency is in how it looks when it shows up in the coaching session.\u00a0 If we want to evoke awareness, we must allow the client to bring the topic, we don\u2019t set the agenda for them, it is theirs to set. A coach can evoke awareness through the sharing of observations, offering feedback, reflections, using questions to explore how a client feels about both the current thinking and feelings, to new ways of thinking and feeling both about themselves and about the topic.\u00a0<\/p><p>We see direct communication come to life when we <strong>speak clearly and concisely<\/strong>, and when we <strong>allow the client to do most of the talking<\/strong>.\u00a0 Our questions can help our clients see things from another perspective or entertain other possibilities. It is important for the client that the coach fosters self-awareness through the use of direct communication, even <strong>using the client\u2019s own language<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b48ef2 elementor-cta--layout-image-left elementor-cta--valign-middle elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"9b48ef2\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/for-coaches\/icf-exam-preparation\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/coachingoutsidethebox.net\/staging\/wp-content\/uploads\/2024\/08\/Mock-form-tablet-Mockup-1-1024x781.jpg);\" role=\"img\" aria-label=\"Mock-form-tablet-Mockup-1\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tAre you ready to take your ICF exam?\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tWe have something that will help you gain the confidence to ACE it!\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tTry our FREE Mock Tests\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c718ca3 elementor-widget elementor-widget-text-editor\" data-id=\"c718ca3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading has-text-align-left\">What Direct Communication is Not<\/h2><p>Many new coaches are fearful of using direct communication, despite it being a coaching competency, because it seems to go against everything we learn in coaching not to do (give advice, judge, think for the client, put words in their mouth, or make assumptions), or they fear the client\u2019s reaction to direct communication\/it\u2019s risky, will they think me too provocative?\u00a0<\/p><p>In the way experienced coaches see direct communication it is a positive thing. So let\u2019s talk about what direct communication is not:<\/p><ul class=\"wp-block-list\"><li>rude<\/li><li>forward<\/li><li>assuming<\/li><li>vague.<\/li><\/ul><p>With the updated competency we could simply think of one statement, evoking awareness is not a bad thing.\u00a0 Using language that helps the client find their answers adds tremendous value to the coaching conversation.<\/p><p>Please refer to our previous article if you are unsure about <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-coaching-is-and-isnt\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"what coaching is and is not (opens in a new tab)\">what coaching is and is not<\/a> and how it differs from other service professions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a22831d elementor-widget elementor-widget-text-editor\" data-id=\"a22831d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">How to Develop Direct Communication through ICF Core Competency #7: Evokes Awareness<\/h2><p>There is good news! No matter how far away you are from being skilled in direct communication and evoking awareness, you can always improve through practicing powerful questions, silence, metaphors and analogies.\u00a0 Practice being direct without being directive.\u00a0 Here are a few steps to help you in your journey to better coaching conversations.<\/p><ul class=\"wp-block-list\"><li>Practice, practice, practice; even though it\u2019s practice bringing real topics for discussion does two things for you and your fellow practice coach. It can help you to find a solution to your topic, help you to find clarity, makes the session real and the questions that come richer<\/li><li>Look for opportunities to welcome silence and get comfortable with it<\/li><li>Listen closely for metaphors, they are there, in fact, they occur more frequently than you might think. Rutvik H Desai, in his article, <a href=\"https:\/\/link.springer.com\/article\/10.1007\/s00426-021-01604-4\">Are Metaphors Embodied? The Neural Evidence<\/a> sites that H.R. Pollio \u201cestimated that people use about 6 non-literal fixed expressions per minute of discourse, including 1.8 new metaphors and 4.08 conventionalized metaphors.\u201d\u00a0 Now this is of course an average, but it\u2019s fascinating nonetheless. So your client might say something like, \u201cI feel like I\u2019m being kept in the dark.\u201d As a coach, we\u00a0<\/li><li>Listen for opportunities to share an observation seeking permission and then have a great follow-up question that brings further awareness<\/li><li>If you feel like you are trying to soften the message instead of the delivery for fear of being too pressing or provocative, or even prying, you may have some of your own work to do, so spend some time with yourself to explore how you feel about direct communication, evoking awareness, and your thoughts on creating trust.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bad863f elementor-cta--layout-image-left elementor-cta--valign-middle elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"bad863f\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/for-coaches\/free-coaching-dojo\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/coachingoutsidethebox.net\/staging\/wp-content\/uploads\/2024\/12\/lucia-pink-top-online-meeting.jpg);\" role=\"img\" aria-label=\"lucia pink top online meeting\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tFREE <br>Coaching Dojo\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tReceive receive feedback from an ICF MCC certified mentor coach, earn up to 25 CCEs,  build your coaching hours, and connect with our thriving community of coaches.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tJoin for FREE\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d6162f1 elementor-widget elementor-widget-text-editor\" data-id=\"3d6162f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/figure><figure class=\"wp-block-image aligncenter size-large is-resized\"><\/figure><h2 class=\"wp-block-heading\">Examples of Direct Communication in Coaching<\/h2><ol class=\"wp-block-list\"><li>How to contribute with reassurances, or validations. Example:<br \/><ul class=\"wp-block-list\"><li>Client:\u00a0 \u201cI feel like I never get a break and I need one desperately.\u201d\u00a0\u00a0<\/li><li>Coach: \u201cTaking a break is a healthy practice.\u201d\u00a0<\/li><\/ul><\/li><\/ol><ol class=\"wp-block-list\" start=\"2\"><li>You see a dramatic shift in the client\u2019s energy. Example:<br \/><ul class=\"wp-block-list\"><li>Coach:\u00a0 \u201cMay I make an observation?\u00a0\u00a0<\/li><li>Client:\u00a0 \u201cYes.\u201d<\/li><li>Coach: \u201c You were talking about [name the thing\/person] and your energy was happy, and then you spoke about [name the thing\/person] and your body became rigid, your facial expression changed, what\u2019s happening for you?\u201d<\/li><\/ul><\/li><\/ol><p>Some clients will know their energy shifts, while others may not recognize them, and yet, regardless, it\u2019s important to bring up the shift for their awareness.\u00a0 It is these direct communication exchanges with the client that can help to evoke awareness. What other ways can you engage in direct communication that evokes awareness in your clients?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e2773a elementor-widget elementor-widget-text-editor\" data-id=\"8e2773a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">References\u00a0<\/h2><ul class=\"wp-block-list\"><li><a href=\"https:\/\/link.springer.com\/article\/10.1007\/s00426-021-01604-4\">Springer Link, November 21, 2021,\u00a0 <em>Are Metaphors Embodied? The Neural Evidence<\/em>, October 13, 2022<\/a><\/li><li><a href=\"https:\/\/coachingfederation.org\/credentials-and-standards\/core-competencies\">International Coach Federation, (no publication date), <em>ICF Core Competencies<\/em>,\u00a0 November 19, 2022<\/a><\/li><li><a href=\"https:\/\/carlyanderson.com\/why-direct-communication-is-an-essential-coaching-competency\">Why direct communication is an essential coaching competency, by Carly Anderson<\/a><\/li><\/ul><h2 class=\"wp-block-heading\">\u00a0<\/h2><h2 class=\"wp-block-heading\">Related articles<\/h2><ul class=\"wp-block-list\"><li><em><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/icf-credential-paths\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"ICF Credentials Paths: Requirements for ACC, PCC, MCC, by Lucia Baldelli MCC (opens in a new tab)\">ICF Credentials Paths: Requirements for ACC, PCC, MCC, by Lucia Baldelli MCC<\/a><\/em><\/li><li><a class=\"ek-link\" 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href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-does-partnership-mean-in-coaching\/\"><em>Evoking awareness in coaching<\/em> by Chester Jackson PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/silence-coaching\/\"><em>Use of silence in coaching: a powerful tool<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/curiosity-coaching\/\"><em>Curiosity in coaching<\/em>, by Karen Bruns PCC<\/a><strong>\u00a0<\/strong><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/coaching-check-in\/\"><em>Check In in coaching<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/coaching-mindset-definition-and-how-to-embody-it\/\"><em>Coaching mindset: definition and how to embody it<\/em>, by Chester Jackson PCC and Raquel Silva PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/direct-communication-coaching\/\"><em>Direct Communication in Coaching: An Essential Core Competency,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/icf-coaching-agreement\/\"><em>Establishing the Coaching Agreement,<\/em>\u00a0by Lucia Baldelli MCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/group-vs-individual-coaching\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Group vs Individual Coaching: , by Lucia Baldelli MCC and Roni Givati PCC (opens in a new tab)\"><em>Group vs Individual Coaching: differences, benefits and which is best<\/em>, by Lucia Baldelli MCC and Roni Givati PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/emotional-intelligence-coaching\/\"><em>Emotional Intelligence and Coaching: the importance for effective practice,<\/em>\u00a0by Raquel Silva PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/arc-coaching-conversation\/\"><em>The Arc of a Coaching Conversation: Fundamental Steps for a Successful Session,<\/em>\u00a0by Chester Jackson PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/reflective-inquiry-coaching\/\"><em>Reflective Inquiry in Coaching,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-coaching-is-and-isnt\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"What coaching is and isn't, by Lucia Baldelli (opens in a new tab)\"><em>What coaching is and isn&#8217;t<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/3-levels-listening\/\"><em>The 3 Levels of Listening,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Understanding ICF Core Competencies: Communicating Effectively &#8211; Direct Communication By Karen L. Bruns While asking powerful questions and curiosity are core skills in coaching, direct communication is very important for a successful coaching session.\u00a0 Direct Communication, while not specifically named as a core competency itself, falls in the Communicating Effectively section of core competencies, squarely [&hellip;]<\/p>\n","protected":false},"author":306,"featured_media":20408,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","footnotes":""},"categories":[236],"tags":[],"ppma_author":[377],"class_list":["post-4352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-coaching"],"featured_image_src":"https:\/\/coachingoutsidethebox.net\/staging\/wp-content\/uploads\/2025\/01\/direct-communication-coaching-1.jpg","author_info":{"display_name":"Lucia Baldelli","author_link":"https:\/\/coachingoutsidethebox.net\/staging\/direct-communication-coaching\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Direct Communication in Coaching - Coaching Outside the Box<\/title>\n<meta name=\"description\" content=\"Direct communication is one of the essential skills of coaching, but what does it mean? 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