{"id":4024,"date":"2022-10-04T17:48:03","date_gmt":"2022-10-04T17:48:03","guid":{"rendered":"https:\/\/coachingoutsidethebox.net\/staging\/?p=4024"},"modified":"2025-01-13T15:03:22","modified_gmt":"2025-01-13T15:03:22","slug":"arc-coaching-conversation","status":"publish","type":"post","link":"https:\/\/coachingoutsidethebox.net\/staging\/arc-coaching-conversation\/","title":{"rendered":"The Arc of a Coaching Conversation: Fundamental Steps for a Successful Session"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4024\" class=\"elementor elementor-4024\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c162d7a e-flex e-con-boxed e-con e-parent\" data-id=\"3c162d7a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b0ac5 elementor-widget elementor-widget-text-editor\" data-id=\"21b0ac5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By Chester Jackson<\/p><h4 class=\"wp-block-heading\">Coaching is a great way to help others gain new insights and move forward.\u00a0 Coaches are there to help provide the space for this forward progress. We help them work through their plan.\u00a0 As we begin our journey to become awesome coaches, it is essential for us to also have a coaching arc or coaching plan to follow. This coaching arc is a tool that helps us have an effective and successful coaching conversation by maintaining some structure when the conversation digresses.\u00a0 In this article, I will outline the arc of coaching conversations and the importance of each step to ensure your coaching is productive and successful for your clients.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676461c elementor-widget elementor-widget-text-editor\" data-id=\"676461c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">The Arc of a Coaching Conversation: 6 Steps for a Successful Session<\/h2><p>Using an arc of a coaching conversation as a guide will provide some structure to allow the conversation to deviate and come back to it when necessary. A basic coaching conversation plan gives the coach and client some confidence they won&#8217;t get lost when exploring the topic and help ensure the session is more productive for them. There are various frameworks you can use as a guide when coaching others and they all use the same coaching skills. The <a href=\"https:\/\/www.coachingperformance.com\/grow-model\/\">GROW<\/a> model and <a href=\"https:\/\/boxofcrayons.com\/the-coaching-habit-book\/\">7 Essential Coaching questions<\/a> use active listening, powerful questions, evoking awareness, and many more.\u00a0<\/p><p>We can use the arc for the whole coaching engagement as well as each coaching conversation. This can help us to look at the process as a whole &#8211; rather than focusing on the individual topics of each session &#8211; and it will maintain the focus on achieving the relationship goal.\u00a0<\/p><p>In a game of chess we have opening moves, middle moves, and the endgame. The opening moves and endgame are as important as the middle moves.\u00a0 In a coaching conversation, we can often get lost in the discovery process in the middle and not focus enough on the beginning and end. I believe that the beginning of the coaching arc is the most important step.<\/p><p>Let\u2019s review how we check in and establish focus, establish goals for the session, follow up on commitments, explore and discover their challenge, plan the next steps, and review and reflect on their learnings to structure the arc of a coaching conversation.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec9713d elementor-widget elementor-widget-text-editor\" data-id=\"ec9713d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">1) Check in and Establish Focus<\/h3><p>We should get into the habit of starting our coaching conversations aimed at cultivating trust and safety to develop a connection with our clients. We need to create the right environment for them to open up and be honest with themselves. Be a non judgemental and empathetic listener to make them feel heard and understood.\u00a0<\/p><p>The first step in the coaching arc is to check in and establish focus with your client.\u00a0 Give them a few minutes to share whatever they feel like they need to share with you before you get started. Ask them about what\u2019s on their mind that may impact today\u2019s coaching session. Be aware, many of our clients will ramble on during the check in and will be very confused about the topic of the session and what they want to accomplish.\u00a0 If you haven\u2019t learned the art of interrupting, now might be a good time.\u00a0 It is important to not let your client ramble on. As we have previously mentioned in the article <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-coaching-is-and-isnt\/\">What Coaching Is and Isn&#8217;t<\/a>, coaching is about going deep, not broad. Set a time box and then move into establishing focus for the current session by asking what they want to accomplish in your time together.\u00a0 Help your client move to an outcome they want from their conversation with you.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15af8ae elementor-widget elementor-widget-text-editor\" data-id=\"15af8ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">2) Establish a Coaching Plan and Goals for the Session<\/h3><p>During the <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/icf-coaching-agreement\/\">coaching agreement<\/a> we create alignment on our shared outcome, so that we have a clear direction for our conversation. We partner with our client to co-create the goal and establish how we will know when we get there. Imagine if we don\u2019t: we have a conversation without knowing where we are heading: no goal, no focus, no direction, probably no value.\u00a0\u00a0<\/p><p>Setting goals for the coaching session and knowing how they will measure their progress towards that goal, will help us not get lost during our exploration through divergent and convergent conversations. \u2018What do you want to walk away with today?\u2019 and \u2018How will you know when we have it?\u2019 are great questions to ask at this stage.\u00a0 Remember, if our coaching conversation ventures too far away from the goal, using the coaching arc will help you regain your focus.<\/p><p>It is also important to connect the session goals to the overall relationship goals. Again, the conversation arc comes to help to keep the focus on what our client wants to accomplish in our coaching relationship.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbf0167 elementor-cta--layout-image-right elementor-cta--valign-middle elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"bbf0167\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/for-coaches\/level-1-program\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/coachingoutsidethebox.net\/staging\/wp-content\/uploads\/2024\/11\/hero-two-women-talking-edited.jpg);\" role=\"img\" aria-label=\"hero two women talking edited\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tThinking of starting your coach training?\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tFast-track your journey to becoming an ICF certified coach with our support every step of the way!\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tLearn more\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65fd5ab elementor-widget elementor-widget-text-editor\" data-id=\"65fd5ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading has-text-align-left\">3) Follow-up on commitments<\/h3><p>\u201cWith effort, talent becomes skill and, at the very same time, effort makes skill productive\u201d, <a href=\"https:\/\/angeladuckworth.com\/grit-book\/\">Angela Duckworth<\/a>.\u00a0 Effort counts twice towards achieving a goal.\u00a0<\/p><p>Providing space for our client to share and celebrate the effort they\u2019ve taken to reach their goals and the progress they have made since the last session will help them own the accountability and build confidence to continue their hard work. If they begin to diverge from their original goal they have a choice; pursue the new goal or go back to the original goal.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbc8cb elementor-widget elementor-widget-text-editor\" data-id=\"4cbc8cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">4) Explore and Discover: Active Listening and Powerful Questioning<\/h3><p>Now that we know where we are going, the next step of the arc of a coaching conversation is to explore their challenge and their relationship to that challenge to help them discover any new awareness they may have.\u00a0 Coaches help others discover this new awareness by being present, using active listening skills and emotional intelligence, asking powerful questions and sharing observations.\u00a0\u00a0<\/p><ul class=\"wp-block-list\"><li>Active listening is connecting with someone in such a way that you begin to see and understand the impact of whatever is being said, has on your client.\u00a0 You get out of your own head and into theirs.\u00a0 When we begin to see things from their perspective and their shifts in emotions, we develop empathy and connect with them differently than the way we may connect with a co-worker or a casual acquaintance.\u00a0Read more about active listening in our post on the <a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/3-levels-listening\/\">3 Levels of Listening<\/a>.<\/li><li>Powerful questions are used to transform how our clients think about themselves, others, or their situation or challenge. When we listen actively and connect with our client on a deeper level, something magical happens.\u00a0 We instinctively know the next question that needs to be asked.\u00a0 The next question will present itself\u00a0 to the conversation.\u00a0\u00a0<\/li><li>Observations help out clients see what is not visible to them: behavioural or thinking patterns, assumptions, limiting beliefs. When we observe, we are holding up a mirror to our client so that they become aware and make more conscious decisions about their future steps.\u00a0<\/li><\/ul><p><em>Also read: <a href=\"https:\/\/coachingoutsidethebox.net\/staging\/emotional-intelligence-coaching\/\">Emotional Intelligence and Coaching: the importance for effective practice<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-569e3f9 elementor-widget elementor-widget-text-editor\" data-id=\"569e3f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"wp-block-heading has-text-align-center\" style=\"text-align: center;\"><strong>Unsure about starting your coach training? <br \/>Book a chat with Lucia and explore the benefits for you!<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b666076 elementor-widget elementor-widget-html\" data-id=\"b666076\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"blab-embed\"><\/div><script src=\"https:\/\/bookme.name\/js\/booklikeaboss.embed.js?i=20946&h=94dswqHymfEQv0RWlYtVCCZyeWepMxz3k6om2j9bB629TIl9imYwIMRbrzLg\" async><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46cadaf elementor-widget elementor-widget-text-editor\" data-id=\"46cadaf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">5) Plan the Next Steps<\/h3><p>As the coaching conversation moves through exploration and discovery and new awareness is made, we begin to transform the learning and insights into action.\u00a0 Getting to action is a critical part of the coaching conversation and without action, it is difficult for our clients to move forward.\u00a0 Actions could be reflecting on what they learned during our conversation, an action they need to take with someone else, or even something they need to go build or create.\u00a0 Like any action, we should help our clients decide when that action will take place and help them identify anything that may get in their way of getting it done. Actions are created and owned by our clients and not the coach so don\u2019t get in their way.\u00a0 Trust that they know what needs to be done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354e0ecc elementor-widget elementor-widget-text-editor\" data-id=\"354e0ecc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<figure class=\"wp-block-image aligncenter size-large is-resized\"><\/figure><h3 class=\"wp-block-heading\">6) Review and Reflect<\/h3><p>Finally, as the conversation comes to a close, we want to check in with our client and\u00a0 help them identify any new learning they had about themselves and their challenge and reflect on how this conversation will move them closer towards their goal.\u00a0 Our clients should continue to see the coaching conversation as a valuable tool to help them move towards their goal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb62279 elementor-widget elementor-widget-text-editor\" data-id=\"cb62279\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Conclusion<\/h2><p>Coaching is not just about active listening and asking open-ended questions. There is a natural flow and important steps to cover.\u00a0 Not every coaching conversation will follow along the arc of a coaching conversation from beginning to end. Sometimes the conversations will deviate.\u00a0 We should expect it to deviate if that deviation is what the client needs.\u00a0Stay with your client.\u00a0\u00a0\u00a0<\/p><p>Use the arc as a guide to help you get back on track and regain focus when the conversation drifts into an area that may not be helpful for them.\u00a0 Allow your coaching arc to grow and change over time to fit your coaching style.<\/p><p>If you\u2019re wondering how to develop your coaching style further, we welcome you to join our upcoming cohort of students!<\/p><p>\u00a0<\/p><h2 class=\"wp-block-heading\">References\u00a0<\/h2><ul class=\"wp-block-list\"><li><a href=\"https:\/\/boxofcrayons.com\/the-coaching-habit-book\/\">The Coaching Habit by Michael Bungay Stanier, 2016<\/a><\/li><li><a href=\"https:\/\/www.coachingperformance.com\/grow-model\/\">Coaching for Performance by Sir John Whitmore, 2017<\/a><\/li><li><a href=\"https:\/\/angeladuckworth.com\/grit-book\/\">Grit by Angela Duckworth, 2016<\/a><\/li><\/ul><h2 class=\"wp-block-heading\">Related Articles<\/h2><ul class=\"wp-block-list\"><li><a class=\"ek-link\" href=\"https:\/\/coachingoutsidethebox.net\/staging\/discovery-session-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Converting Your Clients Using a Coaching Discovery Session: Questions to Ask, by Lucia Baldelli MCC (opens in a new tab)\"><em>Converting Your Clients Using a Coaching Discovery Session: Questions to Ask<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/coaching-presence\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Coaching presence: what is it and how to develop it<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/components-coaching\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>The five components of coaching<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-does-partnership-mean-in-coaching\/\"><em>What does partnership mean in coaching,\u00a0<\/em>by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/building-trust-coaching\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Building trust in a coaching relationship<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/end-coaching-session\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>How to end a coaching session<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/designing-actions\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Designing actions in coaching<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/intuition-vs-interpretation\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>What is the difference between intuition and interpretation<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-does-partnership-mean-in-coaching\/\"><em>Evoking awareness in coaching<\/em>\u00a0by Chester Jackson PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/silence-coaching\/\"><em>Use of silence in coaching: a powerful tool<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/curiosity-coaching\/\"><em>Curiosity in coaching<\/em>, by Karen Bruns PCC<\/a><strong>\u00a0<\/strong><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/coaching-check-in\/\"><em>Check In in coaching<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/coaching-mindset-definition-and-how-to-embody-it\/\"><em>Coaching mindset: definition and how to embody it<\/em>, by Chester Jackson PCC and Raquel Silva PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/direct-communication-coaching\/\"><em>Direct Communication in Coaching: An Essential Core Competency,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/icf-coaching-agreement\/\"><em>Establishing the Coaching Agreement,<\/em>\u00a0by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/group-vs-individual-coaching\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Group vs Individual Coaching: differences, benefits and which is best<\/em>, by Lucia Baldelli MCC and Roni Givati PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/emotional-intelligence-coaching\/\"><em>Emotional Intelligence and Coaching: the importance for effective practice,<\/em>\u00a0by Raquel Silva PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/reflective-inquiry-coaching\/\"><em>Reflective Inquiry in Coaching,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/what-coaching-is-and-isnt\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>What coaching is and isn\u2019t<\/em>, by Lucia Baldelli MCC<\/a><\/li><li><a href=\"https:\/\/coachingoutsidethebox.net\/staging\/3-levels-listening\/\"><em>The 3 Levels of Listening,<\/em>\u00a0by Karen Bruns PCC<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By Chester Jackson Coaching is a great way to help others gain new insights and move forward.\u00a0 Coaches are there to help provide the space for this forward progress. We help them work through their plan.\u00a0 As we begin our journey to become awesome coaches, it is essential for us to also have a coaching [&hellip;]<\/p>\n","protected":false},"author":306,"featured_media":20428,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","footnotes":""},"categories":[236],"tags":[],"ppma_author":[377],"class_list":["post-4024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-coaching"],"featured_image_src":"https:\/\/coachingoutsidethebox.net\/staging\/wp-content\/uploads\/2025\/01\/arc-coaching-conversation-1.jpg","author_info":{"display_name":"Lucia Baldelli","author_link":"https:\/\/coachingoutsidethebox.net\/staging\/arc-coaching-conversation\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Arc of a Coaching Conversation - Coaching Outside The Box<\/title>\n<meta name=\"description\" content=\"How to structure a coaching session? Understanding the fundamental steps of the arc of a coaching conversation, an important tool for successful coaching.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Arc of a Coaching Conversation - Coaching Outside The Box\" \/>\n<meta property=\"og:description\" content=\"How to structure a coaching session? 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